Privacy Policy

Latest Update: 26 February 2026

Introduction

360° Turnaround Coaching (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By accessing or using our Website, you agree to the terms of this Privacy & Cookie Policy.

1. Information We Collect

Personal Information

We collect information you voluntarily provide, such as:

Name
Email address
Phone number
Payment or billing details
Any other information submitted via forms or bookings

This happens when you:

Submit a contact or intake form
Book coaching sessions
Subscribe to emails

We process this data for coaching delivery and related communication.

2. How We Use Your Information

We use collected data to:

Provide and personalize coaching services
Respond to inquiries and requests
Process payments and manage bookings
Send important notifications and updates
Improve our Website and user experience

We do not sell or share your personal data with third parties except when required by law or to provide the services you request.

3. Cookies & Tracking Technologies

A cookie is a small file stored on your device which helps us recognize you when you visit our Website. We may use cookies and similar technologies for the following purposes:

Essential Cookies

Required to operate the Website (e.g., remembering form entries or secure areas).

Functional or Performance Cookies

Help improve site performance and user experience (e.g., remembering preferences or visit patterns).

Your browser may store these cookies until you delete them. You may disable cookies in your browser settings; however, some functions of the Website may not work correctly if cookies are disabled

4. Third-Party Services

We may use third-party services that collect information when you use our Website (e.g., booking tools, analytics). These services have their own privacy policies.

Examples include:

Stripe or payment processors
Meeting scheduler integrations
Email service providers

We do not control third-party privacy practices; you should review their policies directly.

5. Data Retention

We retain your personal data only as long as necessary to provide services and comply with legal requirements. When no longer needed, we will securely delete or anonymize your information.

6. Your Rights

Depending on applicable laws:

You may request access to, correction of, or deletion of your personal data.
You may opt out of marketing communications at any time.
Where applicable, you may have additional rights under data protection laws.

To exercise these rights, contact us at the email listed below.

7. Security Measures

We implement reasonable administrative and technical safeguards to protect your information against unauthorized access, alteration, or destruction.

8. Children’s Privacy

Our Website is not directed to children under 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this policy at any time. The updated policy will be posted on the Website with a revised “Effective Date.”

10. Contact Information

If you have questions or requests regarding your data or this policy,

contact:

360° Turnaround Coaching
4 Loughlin Hill Crescent, Ajax, Ontario, L1X 1P8 Canada

Email: jenet@360degreeturn.com